We are so sorry to hear that you are having problems with delivery!

Please read steps below…

Reckless Rodeo is not responsible for any lost, stolen, or damaged items. This is matter between buyer and USPS.  

If route shipping is opted out of / or not added to cart for app our ages. no insurance will be placed on the package. Do NOT opt out if you want coverage.

If Package is lost, stolen, damged etc…

(Skip to "IF Route Is Paid For") If BROKEN

We Recommend

(1) Contacting Your Local USPS with tracking.  

(2) if delivery is shown - ask neighbors 

IF Route is Paid for:

file a claim on route.com

https://route.com/

WHAT YOU WILL NEED:

1. Email

2. Order Number

3. Photo if damaged.

FOR FURTHER CUSTOMER SERVICE PLEASE VISIT & READ OUR FULL POLICY.